Privacy Policy 2018-05-20T18:12:25+00:00

Lollipop Box Club – Privacy Policy.
This privacy policy was updated on 20 May 2018
It will take effect on 25 May 2018

1. Introduction:

This website is operated by Lollipop Box Club (“Lollipop Box Club”, “we” or “us”). Lollipop Box Club is committed to protecting the privacy of personal information. We want our website to be safe and user friendly for everyone. Under the Data Protection Act 1998, related laws and EU General Data Protection Regulation (GDPR) we have a legal duty to protect the personal information we collect from you.

If you have and questions or concerns about this privacy policy, please contact us via email or address (below):

Hello@lollipopboxclub.com

Lollipop Box Club
3 Brockenhurst Drive
Yateley
Hampshire
GU46 6DX

2. The types of personal information we collect and how we collect it:

Information you provide when you register: to be able to make use of certain services through the website such as placing orders and receiving newsletters, you will need to register an account with us. When you do this, you will provide us with information about yourself (ie Name, email address)

Information you provide when you order a product/subscription: if you place an order for a product/subscription from us, you will need to provide us with certain personal information such as name, address, email address telephone number and any other information you chose to provide to help with your order such as delivery instructions, so the order can be fulfilled.

When purchasing, we will direct you to a third party site (PayPal) which will collect this information from you to fulfil your order. For information, you will also be asked to provide further personal information such as payment details on the third party site. Please review their privacy policy for further information.

**Please note, no payment information is held on the Lollipop Box Club website**

Making payments over the phone: We use Paypal for over the phone payments. Your card details are entered straight in to a PayPal payment terminal. No payment details are stored and a receipt is emailed straight to you. We hold no details.

Demographic and other data: this website uses cookies, web analytics and web logs to collect information about your use of our site, information about your computer such as your computer’s IP address and browser type, demographic data and, if you arrived at our site via a link from a third party site, the URL of the linking page. If you have registered an account with us, it may also collect your name and email address. The data collected through cookies, web analytics and web logs may be transferred to third parties

Email communications: We may keep track of the emails we send you.

3. How we use the information that we collect:

We own the information we collect through this website. We will use it, as applicable, to:
• Provide you with services or information that you have requested or products/subscriptions that you have ordered.
• Contact you regarding your account, including any orders placed.
• Confirm or fulfil an order you have submitted
• Inform you if you have won a prize
• Monitor compliance with our terms and conditions of use of this website, enforce our rights and protect the safety of others including investigating and if necessary removing any content about which we receive a complaint.
• For any purpose if we are required to do so by any law or other regulatory or government authority

By providing us with your personal information, you consent to us processing your information as set out in this privacy policy and in any other manner you expressly consent to.

4. Who we may share your personal information with:

PayPal: we use PayPal as a third party who handle our payments when orders/subscriptions are placed. Information shared may include, name, address, email address and telephone number. When placing an order/subscription, you will be directed to the third party (PayPal) website. Once on their site, you will need to review their privacy policy to understand what and how personal information is handled.

**Please note, no payment information is held on the Lollipop Box Club website **

Professional Advisors, like bankers, lawyers, accountants, suppliers and service providers (such as technology service providers, fraud prevention and post services).

5. Maintenance and storage information:

Your information is collected and stored on servers which are maintained on behalf of Lollipop Box Club. We may keep information for a reasonable period for the purposes set out in this privacy policy.

6. Date Retention:

We will only keep your data for as long as necessary to fulfil the purpose we collected it for. This includes for the purposes of any legal, accounting, reporting requirements. In some circumstances you may request us to delete your date. Please contact us to request this.

7. Links to other websites:

This site does contain links to other websites. We are not responsible for the content or privacy policies of these websites, even if they use the website’s logo as part of a co-branding agreement. Before submitting personal information to such websites, you should check their privacy policy.

8. Security:

In accordance with our requirements under the Data Protection Act 1998, we have in place appropriate security procedures to help prevent unauthorised access to your information. Lollipop Box Club shall not be liable for any attempt to hack or crack or otherwise gain access to any part of this website, including any of your information.

Password – You are responsible for the security of your own password. We will not ask you for your password except for when you log in to our site.

9. A note for parents concerning privacy:

This website is a general audience website. On the website, we do not knowingly collect any personal information from children under the age of sixteen. If, in the future, we were to collect personal information from children on the website, we will do it in compliance with all the relevant laws and regulations including, without limitation, obtaining parental consent where necessary.

10. Your Rights:

You have the right to be informed on how we use your personal date.  That’s what we are doing in this privacy policy.
The right to rectification – You have a right to make us correct any personal data about you that may be incomplete or inaccurate.
You have the right to ask us to delete any personal date we have about you (unless there’s an overriding legal reason we need to keep it)
You have the right to ask us for a copy of any personal data we hold about you.

It is important that the personal data we hold about you is correct and current. Please let us know if your personal data changes. You can do this by accessing and updating your account on our website.

11. Policy changes:

By using this website you agree to the terms of this privacy policy and our terms and conditions. We may amend this privacy policy and the terms and conditions from time to time. If we do so, we will post an updated version on this website. You will be bound by the new terms upon your continued use of this website. Please revisit this page frequently to check for any updates.

12. Accepting the Privacy Policy:

We need to collect and process your personal information to run our business and provide you with our services, by accepting this Privacy Policy and our Terms and Conditions you are confirming that you have read and understood how we collect and use you information. If you aren’t happy with how we use your information or you don’t want us to collect your personal details, please do not use our services. Thank you.